Software trainer qualifications

Schools or career centers usually require a four-year degree in a computer-related field and possibly a teaching certificate as well. Corporate trainers and consultants may only need experience using the software being taught. Many software trainers are self-taught and rely on the knowledge they have gained working with various programs.

Of course, the more software programs a person knows, the better his or her chances of landing a job as a software trainer. If already working for a company that uses computers in its business, a person may be able to create his or her own position as an in-house software trainer for company personnel. If individuals have extensive experience using software programs and working with others, they can market their services as consultants to businesses or as instructors for individuals.

Computer stores sometimes have openings for instructors to teach their customers how to use the software they purchase. Schools and computer camps are also good places to look for jobs as software trainers. Interested individuals can check Internet job sites and classified ads of newspapers for job openings as well. Experienced trainers who work in a corporate environment may move on to become the director of training, supervising other trainers. An individual who works as a consultant may expand that business to develop specialized workshops or seminars.

According to the U. Bureau of Labor Statistics, training and development specialists—the job title befitting software trainers—held , jobs in Employment of software trainers and other training and development specialists was expected to grow faster than average for all occupations through Because computers and the Internet are a key part of both business and education, the prospects for employment as a software trainer should continue to grow.

Companies will continue to hire more software trainers to keep their aging workforces up-to-date on increasingly complex software. To help your selection process, we have prepared a list of trainer qualities and skills for you to look after.

Often people will confuse skills for qualities but turns out there is a slight difference. When we refer to skills, we are talking about something that we learn to do over a certain time. For instance, during education or work, you will learn new skills that you can use differently. You can refine those skills through further training or life experience. You cannot learn qualities or transfer them to another; you can grow and develop them through time.

Some trainers happen to have both skills and qualities merged, making their performance out-standing and engaging audiences at their maximum.

It takes a lot of discipline and self-training to be able to adapt to the mind-sets of different people. This is, however, what is expected from good trainers. They know that learning is a process that manifests differently, depending on their trainees, yet, they find a way to reach them. Their communication skills are not similar to lecturing solely.

Instead, they try and root for interaction and discussion, as the key strategies to keep an active approach towards the training process. Effective trainers know how to explain complex concepts so that people can grasp them easier. That is why this skill is their most valuable asset. We can use it not to sound mechanical and script-based when we are explaining or elaborating concepts. However, you should always take the time to plan and prepare your training materials and facilitation delivery very carefully.

Well-organized materials and lessons help remain consistent focus on the topic and prevent the audience from wandering off from it. Focusing on being a perfectionist while facilitating, may have its perks. One of the main tips for being a good trainer involves conducting a needs analysis, understanding through a needs assessment what needs to be learned by your audience through and what you need to prioritize.

Good trainers are expected to possess innovative thinking. Instead of following old formats and dull materials, they should be bolder into experimenting with interactive and fun content in their courses. All this can be incorporated into training tools such as software platforms that allow them to combine different engaging media while still corresponding to the identity of their learning management system LMS.

Skills : Experienced teacher, trainer and 1st level computer support technician. Description : Managed training schedules with Fortune clients. Arranged travel itineraries, lodging, and entertainment for clients. Communicated with developers on new features, bugs, and customer comments. Organized and facilitated onsite and on location day training programs. Created company documents detailing training procedures and common bug solutions. Soft sell clients on additions and customisations that would allow the client to better utilise our software.

Description : Performed veterinary practice management software training during on-site training. Administered assessment exams and evaluations. Completed basic foundation, database default settings, re-key, Go Live, and software customization training within the expected time frame. Worked independently off-site at customer locations. Ensured hardware configuration; collaborated with support staff regarding database network and database troubleshooting.

Coached staff through re-keying to ensure database records survived software upgrades. Provided post-training reporting to ensure proper after-market support initiatives were met. Skills : Technical Writing, Project Management. Description : Provided customer Service via email or phone on software or hardware operation to resolve problems. Developed training materials and procedures and train users in the proper use of hardware or software. Supported Business Partner and Project Managers in establishing project requirements Quality Assured programs before company distribution Accountable for all training materials during travel.

Validated and granted access to users' accounts upon training completion. Modified and customize various training programs for internal needs.

Verified the functionality and operation of temporary training environments in multiple locations. Trained over individuals on proprietary software programs. Description : Conducted desk side and classroom formal training for State Department end users.

Responsible for conducting testing and user acceptance sessions. Organized, updated, and centralized documentation for the training department. Demonstrated and conducted test pilot sessions for new products and services. Evaluated the effectiveness of training through surveys and other client engagement initiatives.

Provided ongoing technical and software support to further customize the application. Software Trainer Resume Summary : Client-focused and versatile software implementation, training, and support professional with more than ten years experience in information technology, focused on providing superior customer service while managing projects through to successful completion.

Description : Worked onsite and remotely to complete software implementation, design client training, and provide client-tailored follow-up to over two hundred client television station sales departments nation-wide.

Developed new company-wide office training and support programs for internal company personnel as new software were introduced or updated, including three cycles of the system and PC upgrades.